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Security > Rapport

IBM Trusteer Rapport - Free Security Software

Download and install now for a safe and secure online banking experience

Clydesdale and Yorkshire Banks have teamed up with IBM to bring you the industry leading IBM Trusteer Rapport software. Please take a few moments to discover how IBM Trusteer Rapport can help protect against online security threats.

  • Safer browsing
    IBM Trusteer Rapport offers a more secure browsing experience providing an additional layer of security against malicious software (malware), which is not provided by anti-virus or firewall software
  • Protect your online banking activity
    IBM Trusteer Rapport verifies you are connected to the bank’s genuine websites, guarding against phishing attacks and safeguards your security and login details
  • Prevent Identity Theft
    Enhanced encryption within the browser makes it harder for online criminals to intercept your sensitive data and steal your identity

It's good to know your organisation has additional protection and IBM Trusteer Rapport only takes a few minutes to install. So please download and install it to every computer that will be used to access our secure website and make sure this industry leading protection is used in conjunction with your existing anti-virus software and a firewall.


To defend your personal details, you need to use IBM Trusteer Rapport alongside anti-virus software and a firewall.

Here's how each type of protection works:

  • Antivirus – helps to stop threats, by scanning your computer and looking for suspicious files
  • Firewall – hides your computer from attackers, and helps stop criminals getting data in and out of your computer
  • IBM Trusteer Rapport – locks down the connection between your machine and BusinessOnline. It checks our site is genuine, and stops your data going to counterfeit sites

Before you download and install

Check IBM Trusteer Rapport works with your computer.

You can check if your operating system, browser and existing security software are compatible by visiting IBM’s system requirement support page

Please download and install IBM Trusteer Rapport to every computer that will be used to access our secure website.

More information

The Learning Centre on the IBM website offers further information on IBM Trusteer Rapport, tutorials on how to install it and demos of the software in action. Please type in videos into the 'Ask a question' search tool to access the online demos.

If you can’t find the answer you are looking for, then you can access assistance and support through IBM Trusteer Rapport’s free customer service support which is available to you 24/7.

Screen reading software

The latest version of IBM Trusteer Rapport now supports screen readers, magnifying software and other assistive technologies, which you can install yourself through screen reader compatibility mode.

View frequently asked questions

FAQs about IBM Trusteer Rapport

Need to know more? See our answers to the most common questions about using IBM Trusteer Rapport.

Frequently asked questions

Download and install IBM Trusteer Rapport


Protect yourself now by immediately downloading and installing IBM Trusteer Rapport free of charge if not already installed. Please visit our IBM Trusteer Rapport FAQs and refer to questions:

Do I need to download and install IBM Trusteer Rapport onto every computer I use?

How do I know I am protected?

Download Rapport for Windows (Link opens in a new tab) Download Rapport for Mac (Link opens in a new tab)

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