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First time login instructions

Essential Maintenance

Important Message

Fraud Alert

Never disclose your token 3 response verbally to anyone. Token 3 responses should only ever be generated and input to our secure Business Online Service when sending or making payments. The Bank or any other legitimate service will never ask you verbally for a token 3 response code. If you are contacted by anyone requesting you to verbally confirm a token 3 response, or are asked to move funds to a safe account, hang up (you are speaking to a criminal) and call the bank immediately on 0800 121 4209 from a different phone as this is a scam.

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