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Essential Maintenance

Important message

Be alert

During these difficult times, it’s important that you remain vigilant and guard against criminals using the publicity around coronavirus as a chance to target you with fraudulent emails, phone calls, texts messages or social media posts.

Follow the advice of the Take Five to Stop Fraud campaign, remember that criminals are experts at impersonating people, organisations and the police. Your bank or police will never contact you out of the blue to ask for your PIN, full password or to move money to another account. The take five to stop fraud campaign encourages you to look out for -

Text messages - With many businesses moving to remote working, criminals are impersonating CEOs or IT departments asking employees to move funds and send banking information or security information. If you receive a text message purporting to be from your boss or someone in senior management, take a moment to think before you part with your business’s money or information. Make sure requests are legitimate and consult with other staff members before you take action.
Emails - With many businesses closed down at the moment, it has never been more important to check all requests received by email to make urgent or immediate payments or amend bank details, to confirm they are genuine before processing them.

For more information on how to protect yourself from fraud and scams visit our security centre.

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