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INVOICE SCAM – IMPORTANT INFORMATION
We have been made aware of a number of fraudulent requests where customers have been asked to change the invoice payment details of existing suppliers. The requests provide a sort code and account number to be updated. Investigations have shown these details to be fraudulent. By fulfilling such a request, any future payment to the supplier would be sent to the fraudster’s account.
All customers should be aware of this scam. If you receive any requests from a supplier to update bank details you should contact the supplier immediately using the phone number held on existing records to confirm the request is valid before making the payment. Take extra steps to verify email based payment instructions or requests. Remember the Bank never requests confidential passwords and will never ask you to transfer funds to a 'safe' account.If you believe you are a victim or target, please contact your Relationship Manager and report this to Action Fraud at www.actionfraud.police.uk.
For more information on how to protect yourself online visit www.cybusinessonline.co.uk.
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You can find impartial information and guidance on money matters on the “Money Advice Service” website.
Clydesdale Bank and Yorkshire Bank are trading names of Clydesdale Bank PLC which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register No. 121873. Credit facilities other than regulated mortgages and regulated credit agreements are not regulated by the Financial Conduct Authority.
Clydesdale Bank and Yorkshire Bank are covered by the Financial Services Compensation Scheme (FSCS), Find out more.
Registered in Scotland (No. SC001111). Registered Office: 30 St. Vincent Place, Glasgow, G1 2HL.