Never disclose your token 3 response verbally to anyone. Token 3 responses should only ever be generated and input to our secure Business Online Service when sending or making payments. The Bank or any other legitimate service will never ask you verbally for a token 3 response code. If you are contacted by anyone requesting you to verbally confirm a token 3 response, or are asked to move funds to a safe account, hang up (you are speaking to a criminal) and call the bank immediately on 0800 121 4209 from a different phone as this is a scam.
You are here: Essential Maintenance
You can find impartial information and guidance on money matters on the “Money Advice Service” website.
Yorkshire Bank is a trading name of Clydesdale Bank PLC which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register No. 121873.
Clydesdale Bank and Yorkshire Bank are covered by the Financial Services Compensation Scheme (FSCS), Find out more.
Registered in Scotland (No. SC001111). Registered Office: 30 St. Vincent Place, Glasgow, G1 2HL.